Communication of the Deaf and Hearing Impaired

• Deaf and hearing impaired people rely on non-verbal communication and facial expressions.
• They can find text-only communication, e.g. textphones, very problematic.
• Many prefer face-to-face communication to text.
• The design of textphones causes problems e.g. small displays.
• These factors mean that we can gain an insight into the importance of non-verbal communication.
• Using this insight and their feedback, is there a way to incorporate the electronic equivalent of physical cues into the user interface?

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